Refund/Return Policy – Absolut La Prairie

REFUND / RETURN POLICY

By Absolut La Prairie

May 01, 2026

At Absolut La Prairie / 9321-0953 Québec inc, we want to guarantee your satisfaction. Here is our refund policy for products purchased from our online store.

Eligibility for reimbursement

You can request a refund or exchange if:

1. The product is defective or damaged on delivery.

2. You have received an incorrect item.

3. The request must be made within 12 days of receipt of the article.

Conditions

1. The product must be unused, in its original packaging and accompanied by the receipt or proof of purchase.

2. Return shipping costs are at the customer’s expense, unless the error was caused by us.

Non-refundable items

1. Gift cards and gift certificates.

2. Products on special offer or sale.

Refund procedure

1. Contact us at info@absolutlaprairie.com or by phone (450) 444 5064 with your order number and a description of the problem.

2. Once approved, you will receive return instructions.

3. Refunds will be made to the original method of payment within 7-10 business days of receipt and inspection of the returned product.

Your rights

We do not share your information with third parties, except in the following cases:

1. Suppliers of services required to process your orders (delivery, payments).

2. Legal or regulatory requirements.

Thank you for your trust and loyalty to Absolut La Prairie / 9321-0953 Québec inc!